Terms and conditions

Welcome to THE ARTFULL WALL. By using our website or placing an order, you agree to follow the terms mentioned below. Please read them carefully before making a purchase.

✅ Use of Website

By accessing our website, you confirm that you are legally allowed to make purchases and agree to use the site responsibly. Any misuse, fraud, or illegal activity on the platform is strictly prohibited.

👤 Eligibility

You must be 18 years or older or using the website under the supervision of a guardian to place an order.

🎨 Product & Content Rights

All designs, images, and content available on THE ARTFULL WALL are owned by us and are protected under applicable copyright laws. You may not reuse, copy, or distribute any content without permission.

🛒 Orders & Confirmation

Orders are confirmed only after successful placement. We reserve the right to cancel or refuse any order due to reasons like:

  • Incorrect pricing
  • Product unavailability
  • Suspicious or fraudulent activity

💳 Pricing & Payments

All prices are listed in Indian Rupees (₹). We offer:

  • Online payments
  • Cash on Delivery (COD)

Prices and offers may change without prior notice.

🚚 Shipping Policy

We currently deliver only within India.

  • Orders are processed within 1–2 working days
  • Delivery time may vary depending on your location and courier service
  • Any delays caused by external factors (courier, weather, etc.) are not under our control

Please ensure your shipping details are correct. We are not responsible for issues caused by incorrect addresses.

❌ Cancellation Policy

  • Orders once placed cannot be cancelled after processing begins
  • Customized or prepared orders are final and non-cancellable

🔁 Return & Refund Policy

We maintain a no return / no exchange policy.

However, in case of:

  • Damaged product
  • Wrong item received

You must contact us within 24 hours of delivery with proper proof (photos/video). After verification, a replacement may be provided if applicable.

⚠️ Limitation of Liability

We are not responsible for any indirect or unexpected damages resulting from the use of our products or website.

🔄 Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

📞 Contact Us

For any questions or concerns, feel free to reach out:

Email: theartfullwall@gmail.com

⚖️ Governing Law

All terms are governed by the laws of India.